Case Studies
Our Case Studies
Explore our case studies to see how we’ve applied cutting-edge technologies across industries delivering measurable results and solving complex business challenges. Our work speaks for itself.
BOSCH SDS[Agentforce]
Bosch – SDS leverages Agentforce to enhance website visitor’s engagement, reduce processing time, and deflect FAQ queries on Bosch’s Products and Services, further creating Leads via Agentforce.
Kaplan[Agentforce]
Kaplan Singapore faced inefficiencies as they noticed that many
applicants abandoned their applications midway. Additionally,
frequent consultant interactions for queries like document
submission consumed valuable time.
IndiGo Airlines
IndiGo Airlines, sought to revolutionize its customer service and feedback management processes. Collaborating with TechMatrix, Indigo embarked on a journey to enhance customer satisfaction, streamline case management, and elevate overall service quality.
BMW & MINI
In collaboration with TechMatrix Consulting, BMW deployed Salesforce to drive intelligent automation and data-driven customer relationship management across seven key regional markets.
Angel One
Recognising that service is a shared responsibility, Angel One has deployed Service Cloud across multiple teams—including KYC, risk management, operations, and product teams.
Contact us
Let’s connect with our experts and transform your business
Whether you are looking to start from scratch or re-engineer your system, we’d love to hear from you.
