Salesforce CRM Partners for Growth and Innovation
When you need attract more prospects, close more deals and strengthen customer ties, you need Salesforce CRM partners that unite sales, service, marketing, commerce and IT on one integrated platform – along with ensuring a progressive Salesforce journey from consulting (growth) to optimization (innovation).
Salesforce CRM Consultants that Convert Complexity into Competitive Advantage
Deploying Salesforce CRM requires certified experts to ensure the CRM is a success. TechMatrix Consulting helps organizations of all sizes and scales to implement the best-fit Salesforce CRM solution, with improved user adoption, complete visibility of your customers and real-time data insights.
Our certified experts bridge the gap between complex technology and your core business objectives, ensuring every seat in your CRM drives measurable ROI. We help businesses break through limitations by transforming Salesforce from a simple database into a high-velocity engine for sales, service, and scale.
A Salesforce CRM Solution for Every Business
CRM for Startups
TechMatrix helps startups move from idea to scale with a Salesforce CRM solution designed for speed, focus, and rapid growth. Start simple, sell faster, and build a strong customer foundation without overengineering.
Key Advantages:
- Instant setup with easy Salesforce CRM software integration
- Simple lead and contact management to get started fast
- Built-in automation for follow-ups and task reminders
- Real-time pipeline visibility for founders and early sales teams
- Mobile access for teams working remotely or on the go
- Easy integrations with productivity and marketing tools
- Scalable foundation; no replatforming as you grow
Best for:
Early-stage startups, funded ventures, D2C brands, SaaS companies, and innovation-led businesses preparing to scale.
CRM for SMB (Small and Medium Businesses)
Businesses in every industry grow faster with Salesforce. Get started today with TechMatrix’s Quickstart, the Salesforce CRM solution built for small businesses that want speed, simplicity, and scale.
Key Advantages:
- Quick to deploy: Go live in days, not months
- All-in-one CRM for sales, service, and marketing
- Built-in automation to reduce manual work
- Mobile-first for founders and small teams on the move
- Affordable entry pricing with room to scale
- Preconfigured workflows for faster adoption
- AI-powered insights without complexity
Best for:
Startups, growing SMBs, professional services, retail, education, and digital-first businesses.
CRM for Enterprise
Salesforce is the #1 AI CRM globally, trusted by the world’s most complex organisations. Built to support scale, governance, and innovation on a single, integrated platform.
Key Advantages:
- Enterprise-grade scalability across regions and business units
- Advanced AI (Einstein + Agentic AI) for decision intelligence
- High-volume data handling with real-time analytics
- Robust security and compliance (GDPR, ISO, SOC, HIPAA-ready)
- Deep ERP and legacy integrations (SAP, Oracle, MuleSoft)
- Custom governance, role-based access and audit controls
Best for:
Large enterprises, BFSI, manufacturing, healthcare, telecom, public sector, and global conglomerates.
CRM for Enterprise
Salesforce B2B CRM is built to manage long sales cycles, complex deals, multiple stakeholders, and account-based selling.
Key Capabilities:
- Lead-to-cash visibility across the sales lifecycle
- Account-Based Marketing (ABM) and sales alignment
- AI-driven lead and opportunity scoring
- Pipeline forecasting and deal intelligence
- Partner and channel management
- CPQ (Configure, Price, Quote) for complex pricing
- Contract lifecycle management
- Post-sale service and upsell visibility
Outcome:
Higher win rates, predictable revenue, and stronger enterprise relationships.
B2C Salesforce CRM
Salesforce B2C CRM enables brands to deliver personalised, omnichannel, real-time customer experiences at scale.
Key Capabilities:
- Unified customer profiles across touchpoints
- Omnichannel engagement (web, mobile, email, social, WhatsApp)
- AI-driven personalisation and recommendations
- Customer journey orchestration
- Marketing automation and loyalty programs
- Customer service at scale with AI bots and agents
- Commerce integration for seamless buying experiences
Outcome:
Higher customer lifetime value (CLV), stronger brand loyalty, and faster conversion.
CRM for Niches / Industries (Industry Clouds)
Industry Clouds are purpose-built Salesforce CRM solutions designed with industry-specific data models, workflows, and compliance, helping organisations go live faster and deliver outcomes aligned to real-world industry needs.
Key Advantages:
- Pre-built industry data models and workflows
- Faster implementation with industry accelerators
- Built-in compliance readiness
- Niche-specific AI insights and analytics
- Seamless Salesforce CRM integration with core industry systems
- Reduced customization and lower total cost of ownership
Best for:
BFSI, healthcare and life sciences, manufacturing, retail and consumer goods, education, media, energy, and public sector organisations.
A Salesforce CRM Solution for Every Need: Sales to Service
TechMatrix is among the top Salesforce CRM partners that specializes in deploying all aspects of the CRM for your company:
AI CRM
Enable customer relationship personalization and better team productivity with predictive and agentic AI that works within your Salesforce CRM.
Sales Cloud
Accelerate sales productivity from capture to lead management and forecasting to close deals.
Service Cloud
Transform service to improve customer experiences and engagement with streamlined processes, automation and service operations.
Marketing Cloud
Make your marketing engine a lead magnet. Engage and nurture customers across tough points effectively with Salesforce marketing cloud.
Commerce Cloud
Easily setup your e-commerce shop online and automate all processes from sales to cash. Map your customer journeys seamlessly using Salesforce commerce cloud.
Tableau (Connecting Salesforce Data Cloud/Data 360)
Tableau is Salesforce’s analytics and data visualization platform. We use it to connect to Salesforce Data Cloud to visualize and analyze unified data.
TechMatrix Consulting Has Been Awarded Salesforce India Partner of the Year 2025
Salesforce Summit Partner
The topmost tier of Salesforce Certification means you are working with truly experienced pros who have driven PROVEN success. We are awarded the best Salesforce CRM partners for years – 2019, 2020, 2023, 2025.
APAC Salesforce Leaders with Global Insight, Local Expertise
Headquartered in Singapore with delivery centers in India and business teams across the EMEA, US and APAC, we bring a proven global delivery model backed by deep technical expertise.
Extensive Projects Handled via 6 Global Delivery Centers
- 550+ Customers
- 660+ Projects Internationally
- 500+ Implementations
Certified Salesforce Professionals
- 100+ Agentforce Certified Experts
- 300+ Salesforce Certified Experts
15+ Years of IT Proficiency
Ensure native compatibility and smooth integration across the Salesforce ecosystem, including Sales Cloud, Service Cloud, and custom apps.
Vast Industry Experience
We have implemented Salesforce in Manufacturing, Trading, Logistics, Professional Services, Oil & Gas and other B2B Sales organizations.
Work Portfolio
Explore how we’ve empowered businesses across industries with intelligent, AI-driven strategies and tailored Salesforce solutions that deliver measurable impact.
BMW & MINI Drive Excellence in Customer Engagement Across Southeast Asia
Transformed Feedback Management at Canara Bank
Elevated CX Through Salesforce Service Cloud & Feedback Management Implementation for Indigo Airlines
Transformed Customer Support for Swiggy With Salesforce Service Cloud Implementation
Bosch Transformed Website Interactions with Agentforce Implementation
Trusted by Industry Leaders, Powered by Results
FAQs
The modern market moves too fast for manual spreadsheets or siloed data. You need a Salesforce CRM solution because it provides a single source of truth for your entire organization. Other than the basic sales, marketing and customer experience automation, here are some of the reasons your organization needs a Salesforce CRM solution in 2026:
- Data Consolidation: It bridges the gap between sales, marketing, and customer service.
- AI-Driven Insights: With Salesforce Einstein, the CRM predicts customer behavior, suggesting the best next steps for your sales reps.
- Global Accessibility: Being cloud-native, it allows your teams in Noida, New York, or London to collaborate on the same data in real-time.
- Scalability: Whether you are a startup or a Fortune 500 company, Salesforce grows with you, preventing the need to “rip and replace” software as you expand.
Salesforce brings sales, service, marketing, commerce, and data onto one platform – giving teams a single, real-time view of every customer interaction across channels. The other benefits of Salesforce CRM include:
- Lead and opportunity scoring
- Forecast accuracy
- Next-best actions for sales and service
- AI-driven dashboards (with Einstein and Tableau)
- Email and campaign automation
- Salesforce scales effortlessly (from startups to global enterprises) without needing system re-architecture.
- Using low-code and no-code tools, Salesforce adapts to your business processes, not the other way around.
- Salesforce integrates easily with ERP systems (SAP, Oracle), marketing platforms, data lakes, and third-party tools.
- Salesforce meets the highest global security and compliance standards.
- Being fully cloud-native, Salesforce is accessible anytime, anywhere, on any device.
- Salesforce delivers measurable ROI through improved conversions, retention, and operational efficiency.
Salesforce is a powerful platform to automate sales pipelines, marketing efforts and the customer relationship lifecycle, but a partner is the expert who ensures you are able to do all this efficiently using the Salesforce CRM platform.
Salesforce CRM partners help small businesses and enterprises to unlock and unleash the complete potential of Salesforce CRM. They bring best practices, faster implementation, and future-ready innovation to every Salesforce project. TechMatrix Consulting is a global leader in digital transformation. We bridge the gap between technical complexity and business growth, ensuring your Salesforce CRM investment delivers a high ROI.
The key to Salesforce CRM integration is finding the right-fit Salesforce CRM partner for your industry, data and scale of work. Once you have the appropriate guides in the form of Salesforce CRM consultants, they can identify which systems need to “talk” to Salesforce and what data must be synced. Then the process of Salesforce CRM integration begins with data cleansing and connecting Salesforce with your existing tech stack (like Slack, ERPs, or Marketing tools). To learn more about the process or begin your Salesforce CRM software integration journey, contact our experts today.
Let’s connect with our experts and transform your business
Whether you are looking to start from scratch or re-engineer your system, we’d love to hear from you.
