Your dashboard for total
travel resolutions

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Travel CRM Solution Overview

Envisage a subscription-based travel industry management solution platform with dynamic features rolled into one. Sounds far fetched? Reach out to us and consider it to be done.

Key Features

Enquiry Management
Capture and track customer enquiries from your website including enquiries by itinerary and general enquiries. Track your activities such as tasks, emails and calls.

Our Items & Packages
Create and manage your information library of tour items, hotels. Create packages combining tour items by days with hotels.

Website Publishing
Publish your tour items and packages on your website. Enable full cycle customer bookings with integration to payment gateway.

Mobile Access
Use Salesforce1 mobile app to access all your information, and real-time reports and dashboards.

Customer/Passenger Management
Detailed profiling and segmentation of customers to gain a comprehensive understanding of demographics, preferences, purchasing trends etc.

Marketing Automation
Execute targeted multichannel marketing campaigns (Mass emailing, SMS campaigns, Push notifications, etc.)

Service & Support Automation
Multi-channel customer service. Branded self-service setup for customers, knowledge base setup etc.

Personalised Itinerary Creation
Create personalised itineraries with their names and travel information and email to customer. Allow customers to view their itinerary online via a web link.

Avid has relied on TechMatrix as a key partner for Salesforce Projects - Jonathan Thomas, Global Applications Director

Case Studies

Automate sales, risk management, approvals & empower investors.
View the case study

Data governance of over 2000 products and 27 insurers
View the case study

Integration of Donors, fundraising, sponsorship & events with cloud
View the case study

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