{"id":1602,"date":"2025-07-14T13:02:03","date_gmt":"2025-07-14T13:02:03","guid":{"rendered":"https:\/\/www.techmatrixconsulting.com\/sg\/?p=1602"},"modified":"2025-07-29T17:24:15","modified_gmt":"2025-07-29T09:24:15","slug":"great-india-sales-marketing-service-summit-2025","status":"publish","type":"post","link":"https:\/\/www.techmatrixconsulting.com\/sg\/great-india-sales-marketing-service-summit-2025\/","title":{"rendered":"Great India Sales, Marketing &amp; Service Summit 2025 | 18th July | Virtual"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1602\" class=\"elementor elementor-1602\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-949db64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"949db64\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d35a609\" data-id=\"d35a609\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0cf0eda elementor-widget elementor-widget-text-editor\" data-id=\"0cf0eda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 data-start=\"292\" data-end=\"318\"><span style=\"color: #000000;\">Session Spotlight:<\/span><\/h4><p data-start=\"319\" data-end=\"496\"><span style=\"color: #000000;\"><strong data-start=\"319\" data-end=\"410\">AI Meets Customer Service: Transforming Support for the New Era of Service Excellence<\/strong><\/span><\/p><p data-start=\"319\" data-end=\"496\"><span style=\"color: #000000;\"><strong data-start=\"413\" data-end=\"425\">Speaker:<\/strong>\u00a0<em data-start=\"426\" data-end=\"496\">Dharamvir Sharma, Founder &amp; Managing Director, TechMatrix Consulting<\/em><\/span><\/p><p data-start=\"503\" data-end=\"817\"><span style=\"color: #000000;\">As businesses navigate the digital era, the expectations around customer service are evolving rapidly. Join\u00a0<strong data-start=\"611\" data-end=\"631\">Dharamvir Sharma<\/strong>\u00a0at the\u00a0<strong data-start=\"639\" data-end=\"688\">Great India Sales, Marketing &amp; Service Summit<\/strong>\u00a0as he shares how AI is redefining customer service\u2014from reactive support to proactive, personalized, and intelligent engagement.<\/span><\/p><p data-start=\"819\" data-end=\"860\"><span style=\"color: #000000;\">In this insightful session, you\u2019ll learn:<\/span><\/p><p><span style=\"color: #000000;\">&#8211; How AI is driving a new wave of service transformation<\/span><\/p><p><span style=\"color: #000000;\">&#8211; Real-world applications delivering faster, smarter customer support<\/span><\/p><p><span style=\"color: #000000;\">&#8211; Strategies to align AI with human-centered service excellence<\/span><\/p><p><span style=\"color: #000000;\">&#8211; Key takeaways for scaling service operations with automation and intelligence<\/span><\/p><p data-start=\"1139\" data-end=\"1301\"><span style=\"color: #000000;\">Whether you&#8217;re a CX leader, service manager, or digital strategist, this session will provide the vision and tools to lead in the New Era of Service Excellence.<\/span><\/p><h4 data-start=\"1308\" data-end=\"1331\"><span style=\"color: #000000;\">About the Speaker<\/span><\/h4><p data-start=\"1332\" data-end=\"1630\"><span style=\"color: #000000;\"><strong data-start=\"1332\" data-end=\"1352\">Dharamvir Sharma<\/strong>\u00a0is a visionary leader and the driving force behind\u00a0<strong data-start=\"1404\" data-end=\"1429\">TechMatrix Consulting<\/strong>, a Salesforce Summit Partner. With deep expertise in digital transformation and AI-powered innovation, he\u2019s helping global enterprises unlock new value through scalable and customer-centric solutions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This summit is designed around the theme of intelligent growth, where people, technology, and AI come together to shape smarter strategies and deliver scalable, human-centric service. It\u2019s a platform built for forward-thinking teams that value accuracy, personalization, and impactful outcomes. Whether you&#8217;re in Sales, Customer Experience, or IT, this is where meaningful transformation begins and measurable results are achieved. Whether you&#8217;re leading CX, Service, IT or Strategy, this is where meaningful transformation begins.<\/p>\n","protected":false},"author":1,"featured_media":2117,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-1602","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-event"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Great India Sales, Marketing &amp; Service Summit 2025 | 18th July | Virtual - Singapore<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Great India Sales, Marketing &amp; Service Summit 2025 | 18th July | Virtual - Singapore\" \/>\n<meta property=\"og:description\" content=\"This summit is designed around the theme of intelligent growth, where people, technology, and AI come together to shape smarter strategies and deliver scalable, human-centric service. 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