Imparting guided knowledge
Staff trainings on emerging technologies for a quick adoption


If you are looking to improve user adoption or increase the value of Salesforce from an existing implementation, it may be good to review the training needs for the team. We build customized training programs for our customers covering business processes, usage best practices, and productivity tools.

Our training programs are tailored to suit our customer setup and needs. Our services cover the following:

Custom End-User Training

We offer advanced performance support and training capabilities which helps in improving your productivity, end user experience and user adoption. We provide helpful reference materials with an aim to support your team after program completion. The content is developed by certified experts in a way that best suits your organization’s learning culture.

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Administrator Training

We provide the participants with an overall understanding of every necessary step to operate our system. An instructor led course, this program is designed for people who will be administering the Techmatrix instances. The training includes hands on lessons, foundation-based lectures and group discussions, ending in a comprehensive learning experience for the learners.

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Ongoing and Refresher Training

In order to amplify workforce productivity every organization is advised to conduct an ongoing and refresher training program. Our refresher training is aimed at retaining existing talent, keeping pace with the latest technology, being beneficiaries of current innovations, achieving the best results from each employee and becoming up to date with the latest trends.

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Training Material Preparation

Almost every big corporation needs quality training material to be developed in order to keep their team educated and up to date on the subject. Our training material preparation include: preparing material for new product presentation, preparing materials for your own use and preparing material for in-house coaching.

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Industry Sectors We Worked For

Fill in all the blanks correctly by connecting all the constituents on one channel. Our highly-customized platforms take all entities and functions into account and make the education process a cakewalk. It gives a cohesive analysis of every interaction with students, teachers, prospects, candidates, alumni and associates. Consequently, you get to admit the right candidates and that is an imperative factor in the realm of recruiter productivity and performance.

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A breakthrough that’s being heralded as the pivot point of all processes is ‘healthcare cloud’. We have been one of the pioneers and in the past have delivered maximum results in this sector. CRM simplifies cumbersome processes while amplifying the operational efficiency of interactions between patients, payers and caregivers in addition to the providers themselves. Our health CRM solution with specified custom interfaces have directly boosted health outcomes and customer satisfaction.

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The non-profit sector works on an extremely elevated level of commitment and thus merits effortless functioning. Here, CRM plays an indispensable part in overall organizational strategies and fund accumulating schemes. It assists in maintaining and monitoring of relationships with donors and other partners through the handling of donor data via custom-made two-way communication platforms for interaction with clients, members, fund-bringers, volunteers, recipients and associates.

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Non Profit The financial services portfolio ranging from wealth management, banking, insurance or other financial bodies is as variegated as the arena itself. Consumers these days demand personal communication, hands-on information along with goal-oriented and risk free planning opportunities. We use routine yet pathbreaking passages of interaction amalgamated via social platforms, webs, emails, messages, notifications and more to meet objectives and attain maximum customer satisfaction.

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Say aloha to our Customer Success Platform that bolsters information technology to renovate every single part of the business that’s is probably slow and perhaps has become redundant in today’s time. With exceptionally ultramodern platforms you get make your whole process accurate, speedier, smarter and much more constructive. As a result, one is bestowed with swifter experiences, intelligence, 1-to-1 journeys, and meticulous control on the go. You get to stay connected and command from anywhere, anytime.

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CRM has emerged to be the backbone of all retail commerce activities. Through a distinct platform, you get to control the entire retail lifecycle from shop to buyer. Starting from petty tasks to departmental workflows, to company practices, we establish automated roadmaps that support you to identify leads, analyze personal behavioral patterns and communicate accordingly. We completely enable you to transform the way you develop, deliver services, engage the consumer, respond faster and revolutionize stratagems intermittently to be in sync with market trends.

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Everybody seems to be traveling, be it for work or pleasure or something even more substantial. New-age travelers exactly now what they want and what to expect. Thus the competition to provide the most suitable and viable transport and stay experience is so stiff. So if you want to stand out in the crowd, as a travel, hospitality or total package provider, you have to propose lucrative tailored and targeted options, give personalized support, initiate connected guest services to build a loyal relationship for return customers and overall satisfaction. And all can be made possible with advanced CRM solutions.

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Customer Success Stories


Modernized IT Landscape & Management Automation
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