We take proud in being Platinum Partners of world’s #1 CRM Platforms - Salesforce. Our highly experienced Salesforce CRM Consultants lead the industry forward with their immense knowledge and experience. The combination of passion for customer success paired with years of Salesforce consulting experience enables us to build long-lasting partnerships with our clients. Our consultative approach lets us deliver services based on experience among various industry verticals. We offer comprehensive CRM solutions through our multi-cloud Salesforce consulting expertise for our clients spanning across various industries like manufacturing, healthcare, hi-tech, financial services among others.
Salesforce automation help increasing sales, productivity and cost optimization enabling visibility within the customer’s sales cycle, HR practices, Paroll & budgeting while delivering constant customer service and support.Let’s get started
Salesforce Marketing Automation helps build an exceptional customer experience by delivering personalized & predictable content. It accelerates digital marketing campaigns to map one to one customer journey on cross channel platforms by personalized real time emails, mobile & social media engagement & right content prediction.Let’s get started
Calibrate digital communication for more responsive and intuitive support to create better customer experience & enhance your inbound call center’s efficiency. Our integration is designed to expedite the calling process by identifying the customer & verification, send real time emails, chats, SMS, Calls, Social Posts, Cases, Leads quickly and effectively.Let’s get started
From marketing to sales & services to support, our Customer Engagement Management is seamless across all verticals by leveraging easily accessible Salesforce data to define complete customer journey from becoming a new lead to an opportunity. Valuable insights based on overall customer engagement data helps manage retention and improve customer satisfaction ratings.
We create branded communities & portals for partners, customers & employees. These self service portal & communities are highly customized for each audience to define their digital destination and empowers them to find information they are looking for – fast. Your dealers, resellers, distributors, agents & suppliers find information that belongs to them, find updated deals & access marketing funds.Let’s get started
our Mobile Strategy CRM play an important role in improving client relationship much more efficient and accesible on the go. It makes the information available in real time to both users and customers without getting back to the office. Sales reps who work remotely or consultants who constantly travel can access sales information, tools and contact data without physically traveling to their bases. The twofold benefit of accessing data easily and creating customer facing apps or distributed services and support is significant.Let’s get started
CRM integration with your finance department allows you generate accurate financial data that you can share with sales team. Financial integration allows you to gain insight of revenue forecast using customized reports and dashboards.Let’s get started
Fill in all the blanks correctly by connecting all the constituents on one channel. Our highly-customized platforms take all entities and functions into account and make the education process a cakewalk. It gives a cohesive analysis of every interaction with students, teachers, prospects, candidates, alumni and associates. Consequently, you get to admit the right candidates and that is an imperative factor in the realm of recruiter productivity and performance.Let’s get started
A breakthrough that’s being heralded as the pivot point of all processes is ‘healthcare cloud’. We have been one of the pioneers and in the past have delivered maximum results in this sector. CRM simplifies cumbersome processes while amplifying the operational efficiency of interactions between patients, payers and caregivers in addition to the providers themselves. Our health CRM solution with specified custom interfaces have directly boosted health outcomes and customer satisfaction.Let’s get started
The non-profit sector works on an extremely elevated level of commitment and thus merits effortless functioning. Here, CRM plays an indispensable part in overall organizational strategies and fund accumulating schemes. It assists in maintaining and monitoring of relationships with donors and other partners through the handling of donor data via custom-made two-way communication platforms for interaction with clients, members, fund-bringers, volunteers, recipients and associates.Let’s get started
Non Profit The financial services portfolio ranging from wealth management, banking, insurance or other financial bodies is as variegated as the arena itself. Consumers these days demand personal communication, hands-on information along with goal-oriented and risk free planning opportunities. We use routine yet pathbreaking passages of interaction amalgamated via social platforms, webs, emails, messages, notifications and more to meet objectives and attain maximum customer satisfaction.
Say aloha to our Customer Success Platform that bolsters information technology to renovate every single part of the business that’s is probably slow and perhaps has become redundant in today’s time. With exceptionally ultramodern platforms you get make your whole process accurate, speedier, smarter and much more constructive. As a result, one is bestowed with swifter experiences, intelligence, 1-to-1 journeys, and meticulous control on the go. You get to stay connected and command from anywhere, anytime.Let’s get started
CRM has emerged to be the backbone of all retail commerce activities. Through a distinct platform, you get to control the entire retail lifecycle from shop to buyer. Starting from petty tasks to departmental workflows, to company practices, we establish automated roadmaps that support you to identify leads, analyze personal behavioral patterns and communicate accordingly. We completely enable you to transform the way you develop, deliver services, engage the consumer, respond faster and revolutionize stratagems intermittently to be in sync with market trends.Let’s get started
Everybody seems to be traveling, be it for work or pleasure or something even more substantial. New-age travelers exactly now what they want and what to expect. Thus the competition to provide the most suitable and viable transport and stay experience is so stiff. So if you want to stand out in the crowd, as a travel, hospitality or total package provider, you have to propose lucrative tailored and targeted options, give personalized support, initiate connected guest services to build a loyal relationship for return customers and overall satisfaction. And all can be made possible with advanced CRM solutions.Let’s get started
In my 2 years of leading business operations for PayPal APAC, TechMatrix has proven to be an able ally in leading sales transformation across all business segments. The team not only provided scalable solutions on SFDC despite our highly matrix organization but also stepped up to truly partner with the functional teams to solve everyday pain points which helped accelerate sales GTM.Arpan Bagchi, Regional Head (CPBI), APAC PayPal
It has been our pleasure to work with TechMatrix and we are very pleased with the outcome. They were professional and very quick to grasp the complexities of our business needs. Their well-managed team was quick with resolutions and available for real time support as and when we needed it. The project manager was extremely accurate, flexible and paid meticulous attention to every detail. The final result was exactly as expected, if not even more.attention to every detail. The final result was exactly as expected, if not even more.Ellen Bendel - Expat Insurance
“Avid has relied on TechMatrix as a key partner for Salesforce Projects. They have consistently provided high quality and very experienced developers and consultants in a timely manner, which has helped us meet our goals and objectives. I am very pleased with the service and care TechMatrix provides to my application team.”Jonathan Thomas Global Applications Director
“Techmatrix was recommended by salesforce.com as a certified partner. We started with one project and have implemented three others since then. During these projects TechMatrix demonstrated high technical and functional knowledge as well as the ability to understand our business and propose the best solutions. TechMatrix is now a key partner for Remy-Cointreau International systems development.”Angelique Debuyser Supply Chain Director
“It has been a pleasure working with TechMatrix. TechMatrix has been very professional, courteous, helpful and attentive to our needs. They exceeded our expectations with outstanding consulting services, commitment and flexibility in their approach. I look forward to working with them in the future.”Hiow Teck Senior Engagement Manager
“It has been a pleasure working together with TechMatrix when in implementing Salesforce.com to the company. TechMatrix is a team of highly competent professionals who are skilled in their trade and able to translate complex business processes into practical working solutions. They are timely in their deliverables, systematic in their approach and comprehensive in their trainings. Give them a problem, they shall return with a solution!”Jason Chan Proposal/Contract Manager