Usher in Excellent Patient Experiences
with Innovative Healthcare CRM
Catch up to the demands of today’s Healthcare
IT landscape with fast & scalable solutions
At TechMatrix Salesforce Consultancy, we offer expert consulting solutions for all your critical healthcare IT needs. Medical breakthroughs, disruption, innovation have changed the healthcare industry dramatically. We have a certified team of Salesforce Consultants and unique delivery model to support clinical, financial, and operational needs of your Healthcare Organization. Healthcare Providers, Payers and Life Sciences Organizations, all can balance the constant tension by availing our latest advancements with the simultaneous benefit of minimizing cost.
Areas of Our Healthcare IT Services
You can hire these services separately or in combination
Healthcare IT Support
Administration & maintenance of Healthcare
IT infrastructure
Maintaining security and compliance of IT
infrastructure (e.g., with HIPAA).
Help desk management for healthcare IT
applications and infrastructure.
Monitoring applications that come to the hospital (e.g., EHR, HIE), networks, and LOMT infrastructures
Managed IT Services
Testing security and compliance of IT
infrastructure and its components e.g security
audit, compliance testing, vulnerability
assessment, penetration testing, and more
Cloud usage optimization
Evolution and monitoring of healthcare IT
infrastructure
Enhancement, optimization, performance
management and evolution of medical
applications.
IT Consulting & Assessment
Assessment of the current performance
strength of the IT environment
Strategizing IT environment optimization steps, execute digitization projects against minimum costs and maximum beneficial outcomes
Compliance check of IT environment (e.g.,
HIPAA and HITECH compliance assessment)
Diagnosing vulnerabilities and gaps in the IT
environment and offering technical solutions
to cover them
Cloud Migration
Implementing a HIPAA-compliant cloud
Designing cost-efficient cloud migration
strategy
Migration by step-by-step approach so that
no data loss occurs
Migration to server, data warehouse,
desktop and more
Modernization of IT
Integration of Healthcare applications (EHR,
medical imaging software, practice
management software.)
Consolidation of scattered in-house data and
patient data
Ensuring maximum security safeguards like
network protection, application security,
HIPAA compliance, data access controls, and
more
Documentation of previous healthcare
applications through recoding, reengineering,
containerization.
Analytics & Performance
Management
Patient outcome analysis to identify patterns
in patient outcomes and create treatment
plans accordingly
Evaluation of performance and efficiency of
internal processes like equipment utilization,
bed allocation
Analyzing finance management like expenses,
expected cash flow, outstanding payments
Analyzing patient generated health data like glucose, bodyweight & temperature, blood pressure.
Initiatives for Digital Health
Conceptualization of healthcare initiatives
based on an organization’s objectives and
needs
Development of digital health solutions like
remote patient monitoring, telemedicine
apps, digital therapeutics, chronic disease
management software
Patient software support and evolution
Areas of Our Healthcare IT Services
Providers
Providers mainly focus on improving patient care, coordination and value in terms of data quality and the patient journey. We can deliver increasingly private and targeted care in healthcare industry that is facing many challenges like changing delivery & payment models, increased competition, and the need to maximize the ROI on technology used
Payer
Payers face many obstacles trying to engage clients and optimizing agent workflows. Payers want to solve problems related to poor visibility, data tracking, inefficient workflows, captive agents, improving coordination and disconnected member touch points. We can address all these problems through meaningful integrations of Health Cloud, Marketing Cloud and the right governance.
Biotech and Pharma
We stand by your goal of bringing innovative medicines to the market to help people live healthier, longer and happier lives. Many Biotech and Pharma companies thrive in a regulated complex ecosystem without being able to contribute as they want. With the help of our partnership these industries can provide satisfactory services and get good return on investment
Medical Devices
Medical Devices are necessary for improving patients’ lives. Different devices and sophisticated instruments are designed to diagnose, prevent, monitor, treat or alleviate diseases, or compensate for injury or disability. In the tenure of 10 years, Techmatrix has been successfully helping Biotech and Pharma companies in their initiatives.
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