CRM for Healthcare

Meet the demands of today's Healthcare IT landscape with rapid and scalable solutions.

At TechMatrix Consulting, we provide expert consulting solutions tailored to your critical healthcare IT needs. The CRM landscape in healthcare has been dramatically transformed by medical breakthroughs, disruptions, and innovations. Our certified Salesforce Consultants and unique delivery model are designed to support the clinical, financial, and operational needs of your healthcare organization. Whether you are a healthcare provider, payer, or life sciences organization, you can leverage our latest advancements to manage ongoing challenges while minimizing costs.

Areas of Our Healthcare IT Services

You can hire these services separately or in combination

Healthcare IT Support
- Administration & maintenance of Healthcare IT infrastructure
- Maintaining security and compliance of IT infrastructure (e.g., with HIPAA).
- Help desk management for healthcare IT applications and infrastructure.
- Monitoring applications that come to the hospital (e.g., EHR, HIE), networks, and LOMT infrastructures
Managed IT Services
- Testing security and compliance of IT infrastructure and its components e.g security audit, compliance testing, vulnerability assessment, penetration testing, and more
- Cloud usage optimization
- Evolution and monitoring of healthcare IT infrastructure
- Enhancement, optimization, performance management and evolution of medical applications.
IT Consulting & Assessment
- Assessment of the current performance strength of the IT environment
- Strategizing IT environment optimization steps, execute digitization projects against minimum costs and maximum beneficial outcomes
- Compliance check of IT environment (e.g., HIPAA and HITECH compliance assessment)
- Diagnosing vulnerabilities and gaps in the IT environment and offering technical solutions to cover them
Cloud Migration
- Implementing a HIPAA-compliant cloud
- Designing cost-efficient cloud migration strategy
- Migration by step-by-step approach so that no data loss occurs
- Migration to server, data warehouse, desktop and more
Modernization of IT
- Integration of Healthcare applications (EHR, medical imaging software, practice management software.)
- Consolidation of scattered in-house data and patient data
- Ensuring maximum security safeguards like network protection, application security, HIPAA compliance, data access controls, and more
- Documentation of previous healthcare applications through recoding, reengineering, containerization.
Analytics & Performance Management
- Patient outcome analysis to identify patterns in patient outcomes and create treatment plans accordingly
- Evaluation of performance and efficiency of internal processes like equipment utilization, bed allocation
- Analyzing finance management like expenses, expected cash flow, outstanding payments
- Analyzing patient generated health data like glucose, bodyweight & temperature, blood pressure.
Initiatives for Digital Health
- Conceptualization of healthcare initiatives based on an organization’s objectives and needs
- Development of digital health solutions like remote patient monitoring, telemedicine apps, digital therapeutics, chronic disease management software
- Patient software support and evolution